What have some of our customers said about our fishing tackle products or our service?
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Hi guys, I've just received my Penn 6000 reel. The price was the BEST in Australia (I did my homework)
The postage/ handling charges great. Many people whine and complain, but I am a firm believer (and in dealing with people myself know the value of praise when due.) Once again, thanks for a genuine bargain when all of the other major fishing tackle outlets have their so called specials. I still got mine for a lot less delivered to my door where they couldn't even match the price.
Obviously the power of word of mouth is one of the best advertising assets a business can have. I now have family and friends eager to visit your website and purchase some of your fishing gear andI have no hesitation in recommending your friendly assistance, prompt and good postage and fantastic prices to my fellow fishing fanatics. Kind regards Paul
Hi there Ben. My parcel arrived yesterday all neat and tidy. Thank you so very much I am over the moon with it all and with the family being a recreational fishing type family my Christmas shopping is nearly completed. That in itself is an enormous bonus for me no crowds at shopping centers to deal with. The reels are fantastic but I loved the shirts. Thanks again and I'm hoping to keep in touch with your store for any gear we may need in the future. Wishing you well. Kindest regards Karen
Hi, I would like to commend you on your efficiency with the delivery of my item. Very happy. DK
Afternoon Ben, I just received my parcel and I am stoked. Very impressed with your service and quality, thanks heaps and I am about to place another order, so is my partner, I think I've started something now!!! Regards Leigh.
Thank you for the fast delivery. My dad is very happy. Cheers. Sal.
Thank you for prompt investigation into my query. The package arrived today, and the traces are just what I was after. I will definitely be purchasing from this store again in the future. Thanks heaps Craig
Hi Ben. received delivery of reels today- including the V7000. thank you-super fast delivery. Thankyou Kris.
Hi Guy's just wanting to say thankyou very much for the speedy delivery and all the extras in there. Very happy customer .Let's hope he can catch some fish now. Ha! Ha! Thanks Jodie
Hi – thanks so much for such good service – the sunnies just arrived!! We’ll definitely keep you in mind for future purchases. Cheers Ashley
Hey guys, Thanks very much for the rod and reel package which arrived yesterday. All looks great, hoping to give it a test Friday. Will certainly recommend you to others. Thanks again, cheers.
Hi everyone, Just a quick Thank You for sending my hubby some great t-shirts. He got a couple for his birthday & more for Chrissy. He thought they were great; one Penn is going to France for Xmas. Thank You for your quick & VERY HONEST SERVICE & NICE MANNER ON THE PHONE.
Hi mate, lures just arrived and I am rapt with them. Thank you very much for all your help, I really appreciate it. Cheers. Dennis.
Hi Ben, Just to let you know that I received the order yesterday and am very satisfied with the full service offered. I will surely visit the online store in the future. Thanks, Joe
I received the package this morning. (Penn Spinfisher 950 ssm Fishing Reel ), I am very content with the product. I thank you for your service, for your large serious. I also thank you for having been answered by email. Your expliquations reassured me. Maururu ("thank you" in tahitian language")
Received the tackle box today. My husband loved it. Thanks for the extra items, they were appreciated. Your customer service is excellent. Thank you. Joanne. B
Hello Guys, I'd just like to take this opportunity to thank you for your excellent service and to say I've received my 2 Penn 850ssm spinning reels and I'm very happy with the reels. W. Henderson.
I received my order today and couldn’t be more satisfied by the service, price, products, and fast postage (at extremely reasonably priced) and communication! I can only highly recommend this site (after having extreme issues with an unnamed other tackle online store). I am one very happy customer and will be back! My fishing bug has returned. Helen
Hi, my name is Justin, I placed and order with you online recently for a couple of your Squidgy DVD's. I am writing to thank you for your extremely responsive service, good pricing, and amazingly quick postage interstate. Rarely do you come across a company nowadays where online sales are handled as promptly and as efficiently as yours has. I commend you. Keep up the good work! Thank you once again for your help, and hopefully you may be able to help me again in the future.
Hi, I recently purchased two Alvey reels from yourselves, a 45B and a 40B and this is just a quick email to let you know that I have received them today.
I am really pleased with the two reels, they are like nothing you can buy here in the UK and I am really looking forward to using them. I was also very impressed with the speed of delivery and the email I received from TNT enabling me to track the two reels all the way from Wollongong to my home address here in the UK, very impressive! I would definitely use your online shopping facility again in the future and I will recommend it to all my friends also. Peter
I received my rod and reel combo today and I just wanted to pass on my thanks for the purchase. I found your company to be highly professional and by far the most reasonable prices I could find. I have done and certainly will continue to promote your business to my mates, (we do live in an extremely active fishing environment!) Thanks again for your service. D
Adaminaby...just a short note to thank you for the receipt of the reel, I was amazed how quick it arrived and I am very happy with your service. I will definitely purchase more items from you.. thanks again Paul.
We just wanted to let you know that the fishing pole arrived today!! We also wanted to say Thank You Thank You Thank You!!!! We can’t say it enough!! Thanks for the great customer service and quick replies to our emails. It nice to see that some people still care about the customer. Have a Merry Christmas and a Happy New Year!!! B.H from Mars Hil, NC United States.
Hi J. B here I would like to thank you for your speedy delivery of my purchase. I look forward to doing more business with you in the near future. Regards J.B
Hi, I would like to thank you for your service and fast delivery time very happy, I am just starting out in the fishing game and I think you will see more of me on your site. Cheers, Murray.
Hi, Just a couple of words of thanks for the good service I received with my order for my rod/reel combo. It arrived safe and sound in quick time, and the little pack of hooks was a nice touch. Thank you for your concern regarding the address confusion. I know where I will be shopping in future. All the best, Clive.
Thank you for your prompt service, a very pleasant online shopping experience. Keep up the good work!! I definitely will be recommending you to all my friends. Cheers'
Kind regards, Joe
I’ve just received the fishing reel. Thank you for your excellent communication and prompt delivery. Sam
Hi there, I walked in to my office this morning to find the below already on my desk. I’d like to thank you for the incredibly fast delivery. Very happy with the product and look forward to tearing them all up in the Solomon Islands soon. Cheers, Cecil (popper lure order)
Hi guys, thank you very much for doing that for me, it will give some more money to spend in your shop [lol] , and just letting you know that my first fish caught on the LUVIAS rod that i brought from you guys was a 51cm Jew, the rod done it easy, top stuff. Thank you. I also think that your online shop is one of the BEST out there, you guys rock, with much thanks Gavin.
Hi there, The items have arrived. It was an excellent and pleasant experience of the overall transaction. Thanks for sourcing the reel in no given time. Customer service is A1. All the best and will visit again the website for sure! B.A
Hi Ben, just wanted to say thank you for the fastest service we have ever received. We couldn't believe that our 2 voodoo sticks arrived so quickly & especially because of the anzac holiday. Thanks again so much. Cheers Bob & Caz.
Hey, Order received today. Had to thank you for quick delivery and fast reply's on questions. Will certainly be recommending you guys to friends. I'm happy with the product and the service. Tim
Hi guys, Just received my order (Order #4465) and wanted to give a big thank you for the free fishing hooks! They'll be put to use on the weekend! Also a big thanks for the lures, I'll be giving them a swim as well.
I've placed 3 orders with you guys now and I'm always impressed by service, and the super speedy delivery. I'll be back after Christmas to purchase a new surf/rock Rod & Reel combo. All the best, Robert.
Hi, I recently purchased the above for my grandkids and would like to commend you on your excellent service. You are without doubt the best online store I have ever dealt with and will definitely visit you again. Happy New Year to all of you, cheers Al.
To whom it may concern, Have just received delivery of my Rovex 7500 reel. Very happy with the product , extremely prompt service inside of 48 hours for delivery. Also very happy with any telephone enquiries I have posed to your staff on a couple of occasions. Look forward to continuing my future business with you. Rgds, Steve
I recently bought a Saltist STT50H for my Dad for Xmas from you online. Just wanted to let you know that I was really impressed with the whole transaction and that the reel arrived very quickly in perfect condition and with a nice touch of some squidgies thrown in.
Thankyou and well done on having your online and order processing systems working so well. I am a regular online shopper both at home and overseas and my experience as an online customer with you was right on the money – you are setting a great standard for your retail sector and Australian online shopping generally. All the very best and merry Christmas. Regards Ben
I recently purchased two fishing reels through your promo and I feel that I have to say of all the companies I have had dealings with, Ocean Storm would have to be the most professional I have ever dealt with. Special thanks to Ben for his correspondence and immediate postage for my purchases. With thanks Len.
Hi Guys, First time customer, just wanted to let you know that I love your site - fantastic range of products, excellent prices, and very easy to use. Made a purchase on Sunday night - it just arrived (Tuesday morning) - can’t get better than that! Have been looking for a quality bait feeder for ages and I found it on your site!!!
I have recommended your site to all my fishing mate's & wish you continued success, will be back for sure...soon as I save up some more $$$. Thanks again, Steve B.
I ordered a fishing rod and reel from you yesterday afternoon. It arrived, safe and sound at 8am this morning. I couldn't believe it was so fast - it's a Christmas present for my husband (I hope he likes it) and I was a bit worried it wouldn't arrive in time! Many thanks, Fiona.
Thank you very much for your prompt, reliable service. I ordered on Tuesday and had my reel by Thursday !!! (I was able to take my new reel fishing on the weekend).
The item was exactly as described, packaged very well for transport, and delivered very fast !! I will definitely be a repeat customer and will recommend all of my friends to your site.Great Job Guys - keep up the good work, Andrew
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