If you are new to purchasing online or even an accomplished online shopper, no matter your experience - you should be aware that there are many scam websites out there and many legit websites that are trying for a piece of the pie.
At Fishing Tackle Shop we go out of our way separating ourselves from the competition to provide you with the best possible service and onsite experience as well as being able to be easily contacted during business hours if you have any questions, or you can leave us a message via email or our live chat link.
♦ We have been trading online since 2005.
♦ We have 100% secure shopping.
♦ We have several payment options including credit card, paypal and bank deposit.
♦ We are one of, if not the only online store in the fishing industry within Australia to offer our customers the protection of 3D Secure (Verified by visa or Mastercard secure code). Find out more. You can shop with us and your credit card with confidence.
♦ Most of our orders are dispatched within 24 business hours with the general delivery time to (most) parts of Australia within 1-6 business days.
♦ We ship Australia wide and worldwide.
♦ Our product descriptions are much more superior to that of our competitors – we put ourselves in the customer’s shoes and give you as much information as possible, listing product specs and benefits. Most of our competitors have one liner or basic descriptions that provide no real customer value. We spend alot of time working on our website and focus on customers needs rather than mass producing website listings that won't assist a customer.
♦ Easy returns – If you are not happy with the product we will exchange the product or refund the transaction for you (Less postage – Refer to our easy returns policy page)
♦ All orders are shipped with our insurance – If an item arrives broken, we will replace it!
♦ We guarantee you will receive your order – some websites offer basic delivery service with no proof of delivery and if you have not paid the extra to insure it’s too bad – NOT WITH US! We ship all of our orders with barcode proof of delivery labels with our insurance.
♦ We have over 5,000 product and site reviews about the products we have sold to customers. (Scroll down to the bottom of our website to see our reviews on the yotpo reviews badge).
♦ Our company registration details can be verified HERE
♦ Our website whois details can be found HERE
♦ We are in the yellow pages: See HERE
♦ We are in the white pages: See HERE
♦ We can be easily contacted during A.E.ST business hours and have our telephone number on our website – We are not one of those websites that only have a “contact us form” to fill in as the only method of contact.